Manage billing, devices and updates
Find LLMIC billing, invoices and active Macs, restore subscription access and prepare safely for application updates.
Account & License is the starting point for checking subscription access inside LLMIC. It connects account identity, the current plan and billing actions. Subscription & devices shows registered Macs. Billing and installation are separate: removing an app from a Mac does not itself cancel a recurring subscription, and downloading a newer installer does not create a new plan.
What this guide helps you do
Subscription management covers billing access, invoices, plan changes and registered Macs. Follow these steps to open the correct LLMIC account, review its status and use Paddle’s secure billing portal for payment changes.
Check status and restore access
Open Settings → Account & License and confirm the signed-in identity, plan and access information. Use Restore access when a completed purchase or account change has not appeared yet. Check the result before starting another checkout. If the identity is wrong, use Sign out / switch account, then authenticate with the account that owns the subscription.
Open billing and invoices
Use Manage billing or Invoices to follow the secure website flow. Paddle handles the customer billing experience. Read the options and renewal information in the portal before making changes. If the handoff fails, record the visible error reference and try a fresh action from the app. Old handoff links may not be reusable, so avoid treating a saved browser URL as a permanent billing bookmark.
Review active Macs
Open the subscription management panel and inspect Active Macs. The panel marks the current device and provides available deactivation actions. Deactivating a Mac stops its access until it is activated again; it is not a command to erase every exported file or cancel billing. Identify the device carefully before removing it, particularly when several machines have similar names.
Prepare for updates
Use the official download page and review its release notes and compatibility information. Back up important work before replacing an existing installation and close the app first. Follow any release-specific guidance instead of assuming every migration has been tested on every Mac. A signed and notarized package still needs practical compatibility checks for the environment in which you use it.
Resolve billing questions
Keep your receipt or transaction reference when requesting help, but do not send payment-card details or passwords. Review the current terms and refund policy for billing conditions. Use the customer portal for cancellation options and confirm the resulting renewal status there. Signing out and switching accounts are not substitutes for managing a recurring subscription.
Quick reference
| Control | Purpose |
|---|---|
| Restore access | Refresh account entitlement |
| Manage billing | Open customer billing workflow |
| Invoices | Access billing records |
| Active Macs | Review registered devices |
| Sign out / switch account | Change app identity, not cancel billing |
Continue learning
Next, check activation, review installation steps, diagnose access problems. Return to the documentation home to explore other guides. If the result differs from these instructions, contact support with your app version and the relevant steps. Remove private information from screenshots and never include API keys or passwords.
Frequently asked questions
Find LLMIC billing, invoices and active Macs, restore subscription access and prepare safely for application updates.
Have the current LLMIC build, the account that should own the workspace, and any required subscription or provider access ready. Follow the prerequisites on this page before changing macOS security, account, or billing settings.
Check the app version, account email, selected plan or provider, permission state, and the exact message shown on screen. Those details are more useful than assuming that every setup problem has the same cause.
Follow the steps in order and stop at the first result that differs from the guide. Record that step and the exact message before retrying, reconnecting an account, or contacting support.
Confirm the expected screen or account state described in the Check the result section. Installation, authentication, provider connection, and subscription access are separate outcomes, so verify the one this guide covers.
This workflow confirms the visible setup result described here. It does not certify unrelated features, future updates, every Mac configuration, provider availability, or a payment outcome that was not completed.
Save or export the evidence, assign the approved action, and use the related guides linked on the page for the next check. After implementation, repeat the same workflow against a fresh crawl so the result is comparable.